Case study
Statewide Digital Documentation Platform
Information architecture, content taxonomy, metadata schema, and archival governance framing for a statewide digital documentation platform serving justice-impacted families and legal service providers in South Carolina.
Role & context
Led structure and governance thinking for a multi-agency documentation environment where records must remain findable, privacy-aware, and usable by advocates who are often under time and capacity pressure. The work sat at the intersection of program operations, legal service delivery, and long-term archival access.
What was delivered
- Repository structure and navigation patterns for statewide content collections
- Metadata standards and content taxonomy for legal and family-support records
- Content governance framing (roles, retention-aware thinking, accessible archival design)
- Documentation that non-technical partners could use without a separate systems team
Skills demonstrated
Repository structure · metadata standards · content governance · accessible archival system design